Bamboo Health | Trust Center

At Bamboo Health, we prioritize the security and privacy of our customers' sensitive healthcare data with strict adherence to industry-leading standards and controls, including NIST 800-53, HITRUST, SOC-2, HIPAA, and AWS best practices.

We understand the criticality of safeguarding medical records, and our comprehensive security measures are designed to ensure the confidentiality, integrity, and availability of our customers' data. By aligning with NIST 800-53, HITRUST, SOC-2, and HIPAA standards, we establish a robust framework that covers various aspects of information security and regulatory compliance.

As part of our security approach, we leverage the secure infrastructure and services provided by AWS, where possible. AWS offers a wide range of compliant services and rigorous security controls that align with our commitment to data protection. By utilizing these underlying services, we maintain a strong security posture for our Healthcare SaaS applications while benefiting from AWS's industry-leading security practices and continuous monitoring.

Our customer base, which includes doctors, hospitals, insurers, states, and the federal government, entrusts us with millions of medical records every month. To earn and maintain their trust, we employ a multi-layered security strategy encompassing physical security, network security, access controls, encryption, monitoring, and incident response.

We continuously monitor our systems and networks to detect and mitigate any potential vulnerabilities or threats promptly. Our dedicated security team performs regular risk assessments, vulnerability scans, and penetration tests to proactively identify and address security gaps. We also maintain comprehensive audit logs and employ robust intrusion detection and prevention systems to ensure early detection of any unauthorized access attempts.

In addition to our technical measures, we prioritize employee training and awareness programs to foster a security-focused culture within our organization. All our employees undergo regular security awareness training to ensure they understand their roles and responsibilities in protecting customer data. We enforce strict access controls and follow the principle of least privilege to minimize the risk of insider threats.

Compliance with industry standards and regulations is not just a checkbox exercise for us; it is an integral part of our security DNA. We work closely with external auditors to validate and certify our adherence to NIST 800-53, HITRUST, SOC-2, and HIPAA standards. This commitment ensures that our customers can confidently rely on our services to meet their compliance requirements and maintain the highest levels of data security and privacy.

At Bamboo Health, we understand that the security landscape is ever-evolving. Therefore, we remain vigilant and proactive in adapting our security measures to address emerging threats and industry developments. Our dedication to continuous improvement and staying ahead of the curve enables us to provide our customers with a secure, trusted, and compliant platform for their healthcare data needs.

As Bamboo Health’s VP of Information Security, I assure you that we are fully committed to upholding the highest security standards and protecting the confidentiality and integrity of our customers' records. Our relentless pursuit of security excellence is driven by the mission to enable better healthcare outcomes while safeguarding sensitive data in an increasingly connected world.